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Palladium Customer Announcement

At Palladium we're committed to offering a service to our customers but in these unprecedented times we've taken the decision to be open to trade customers only.

We respect that people are willing to and may need to undertake DIY but as an employer we're committed to protecting our staff and customers as much as we can whilst trying to support those trades that are self-employed.

Retail can still telephone orders through and these can be delivered via our delivery service.

We apologise for any inconvenience this may cause.

26 March 2020

Customer Notice

(All Palladium branches remain open at this time)

Following last night's further Government announcement, we would like to inform all our customers that we remain open for business in line with Government advice.

We will keep you updated with any changes as and when required.

We appreciate your custome in these difficult times.

We are currently working hard with strict measures in place of COVID-19, whilst making sure projects can still progress and that we are there for all who need us.

Controls are in place to limit the number of customers who can enter our premises at any one time.

Please for your safety and that of our staff, we kindly asking customers to

- STAY BEHIND THE LINES MARKED ON FLOORS ANT THE COUNTERS

- KEEP AT LEAST 2 METRES AWAY FROM STAFF AND OTHER CUSTOMERS

Our team can be contacted by telephone:

Kingsbridge Branch 01548 852792

Ivybridge Branch 01752 896140

Please, during these difficult times, can we ask for your patience and that you be kind to staff and one another.

Thank you for your co-operation, support and understanding in these most challenging of times.

24 March 2020

Business as usual

Dear Customer,

We want to advise our customers of the measures that are in place to reduce the possible spread of the COVID-19 infection within our branches.

Employees are following a strict hygiene regime, including all employees to regularly sanitize and wash hands.
All company site door handles, telephones, credit card machines and work surfaces are regularly disinfected and cleaned down. Drivers have been advised to regularly cleanse their vehicle cabs.
Restrictions are in place for the internal movement of employees. Employees will no longer move from depot to depot. Our staff have been instructed to distance themselves by a minimum of two metres from others.
All internal meetings in the business have been cancelled to reduce the gathering of employees.
All employees are advised not to travel unless necessary and to make us known of any trave plans and destinations.
Palladium Building Supplies want to know that our employee and customer safety is our prime concern and we are following all government guidelines to keep everyone safe and free from infection.

If you have any concerns please contac us in branch.

Thak you for your co-operation, support and understanding in these most challenging of times.

March 2020